Privacy Policy

1. Introduction

Uplink Memories & Love ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service at www.uplinkwithyou.com.

2. Information We Collect

Photos: We collect the two photographs you upload to create your reunion video. These photos are used solely for generating your personalized video.

Email Address: We collect your email address to deliver the completed video and communicate with you about your order.

Payment Information: All payments are processed securely through Creem.io. We do not store your credit card or payment details on our servers.

3. How We Use Your Information

• To generate your personalized reunion video using AI technology
• To deliver the completed video to your email address
• To communicate with you about your order status
• To improve our service quality

4. Data Retention & Deletion

Your uploaded photos and generated videos are retained for 30 days after delivery to allow for re-delivery if needed. After 30 days, all photos and videos are permanently deleted from our systems. You may also request immediate deletion by contacting us at uplink.with.you@gmail.com.

5. Data Sharing

We do not sell, rent, or share your personal information or photos with third parties, except:

• With our payment processor (Creem.io) to process your payment
• When required by law or to protect our legal rights

6. Security

We take reasonable measures to protect your information. All data transmission is encrypted via HTTPS. Uploaded photos are stored securely and accessed only by authorized personnel for video generation purposes.

7. Content Moderation

All uploaded photos and generated videos are manually reviewed before delivery. We strictly prohibit sexual, explicit, violent, or illegal content. Any violating content will be rejected and deleted immediately without refund.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at uplink.with.you@gmail.com.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Operator: Uplink Memories & Love

Email: uplink.with.you@gmail.com

Website: www.uplinkwithyou.com